Comments on: My staff are not pro-active… I have to tell them what to do all the time… http://www.theefficiencycoach.co.uk/blog/index.php/personal-efficiency/my-staff-are-not-pro-active-i-have-to-tell-them-what-to-do-all-the-time/#utm_source=feed&utm_medium=feed&utm_campaign=feed How to achieve more with less effort Thu, 02 Sep 2010 21:42:14 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Heather Townsend http://www.theefficiencycoach.co.uk/blog/index.php/personal-efficiency/my-staff-are-not-pro-active-i-have-to-tell-them-what-to-do-all-the-time/comment-page-1/#comment-202 Heather Townsend Sat, 09 Jan 2010 20:48:03 +0000 http://www.theefficiencycoach.co.uk/blog/?p=621#comment-202 I'm glad you like the post Robert. Yes, I am afraid that I often encountered this conversation when I worked as an executive coach/consultant for a top 6 accountancy practice! However, it is not just accountants that have this problem. Small business owners are often just as guilty of this problem! I’m glad you like the post Robert. Yes, I am afraid that I often encountered this conversation when I worked as an executive coach/consultant for a top 6 accountancy practice!

However, it is not just accountants that have this problem. Small business owners are often just as guilty of this problem!

]]> By: Robert Killington http://www.theefficiencycoach.co.uk/blog/index.php/personal-efficiency/my-staff-are-not-pro-active-i-have-to-tell-them-what-to-do-all-the-time/comment-page-1/#comment-199 Robert Killington Fri, 08 Jan 2010 10:42:12 +0000 http://www.theefficiencycoach.co.uk/blog/?p=621#comment-199 Good post - clearly written by someone with experience of working for accountants :-) Thankfully I don't have staff. I have always thought that the best way to delgate is to give a good briefing, guidance on what is required and defining the outcome. I wouldn't care how the job was done, just that the end result is what I'm looking for. I'd also want to make sure that the person given the work would be happy to discuss any difficulties they meet along the way. When I have had staff to supervise and they had to write letters to clients, I took care to highlight areas where I thought there might be a difficulty so they could consider a redraft. I resisted re-writing letters just because it wasn't written in the way I would have done it. Good post – clearly written by someone with experience of working for accountants :-)

Thankfully I don’t have staff. I have always thought that the best way to delgate is to give a good briefing, guidance on what is required and defining the outcome. I wouldn’t care how the job was done, just that the end result is what I’m looking for.

I’d also want to make sure that the person given the work would be happy to discuss any difficulties they meet along the way.

When I have had staff to supervise and they had to write letters to clients, I took care to highlight areas where I thought there might be a difficulty so they could consider a redraft. I resisted re-writing letters just because it wasn’t written in the way I would have done it.

]]>