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Client Feedback
"she is focused on helping you to achieve results and incredibly generous." Robertz, UK "she provides clear and concise information that will actually make a difference to your life" Igor Griffith, Cambridge "she is great for useful and amusing information on efficiency" Annabel Kaye, UK "Her Tweets are very relevant to me and they're a good balance of business/personal. Her blogs are exceptional - she knows her stuff." Sarah Bradley, UK "she is a great person to talk with about staying focused on what's important." Robert Killington, UK "she's a great networker and how she balances her home life with the demands of her work and us followers I'll never know" Neil Ryder, Wiltshire, UK "she produces a mountain of useful and interesting blog aricles and engages with people " Maxine, UK "she has a great blog full of worthwhile tips and her tweets are friendly and informative" by Sam Pearce , Bedfordshire "She writes great blogs with valuable tips. All round good tweeter! " by Sharon Gaskin, Droitwich, Worcestershire, UK "She is great in...seeing right to the core of the issue in her business efficiency coaching. There's no hiding it from Heather." by berylwh, Leighton Buzzard "she's on a mission for your business to succeed check out Heather's blog postings http://bit.ly/XKgUl" by Dale Rockell, UK, Bedfordshire "she is a great coach, writes excellent blogs and tweets and shares great information. Also lovely person!!" By Pamela Stirling, Scotland |
This is what people have been saying about The Efficiency Coach and it's Founder Heather Townsend....... "I think Heather has a lot to offer as a coach/mentor/advisor. Her style suits my preference for constructive feedback, provided in a straightforward, yet empathetic way . From the first time I met her, I liked her. She was able to offer me some valuable feedback, based on astute observation of my inter-personal behaviours in business situations. From our subsequent conversations, she has also offered me some insightful, invaluable advice on other business issues, from which I've derived immediate impact." David Woollard, DWHR consulting “Heather's energy and drive amazes me. Efficiency Coach is a very apt name because efficiency is something she truly excels at. Heather is very personable and a real giver, aways looking for ways to help her network. If you are looking for an excellent coach, you need look no further than Heather.” Suzanne Dibble, lawyers 4 mumpreneurs Heather has been a great coach for me, and it's not all business you know (although she has transformed that), she makes sure you look after yourself as well, it's the whole package, it's kind of like when you are a kid and you have to think before you do something 'what would my Mum say?', well, before I do things now I think 'what would Heather say?', and because of that voice in my head I have taken better care of myself this past few weeks, and it is starting to have results. So yes, she could quite rightly say 'I told you so!' now. Thank you Heather. Helen Stothard, HLS Business Services “Heather is a supportive, intuitive, encouraging and challenging business coach who works according to the ICF Core Competencies. She is generous in sharing any information and ideas outside the formal coaching format in addition to being skillful with coaching questions. I can recommend her to anyone- especially to business owners with expansion in mind!” Marianne Borg Hyökki, Executive Coach Heather is inspiring because she’s part of the new breed of business advisers/commentators that advocates efficiency, not running yourself into the ground. Emily Cagle, Emily Cagle PR "She is a great coach. She gives sound and relevant tips that will keep your business miles ahead." Tola Popoola, CEO of Chocolat-a-toi “Heather is fabulous all round she helps to steer to business in the right direction to get great results, but looking at the whole situation - family life and health - really professional, would recommend highly” Vickie Humber, Humbers Homemade “Having worked with Heather for only a few months my business has totally changed for the better. With her help and support I have had three new Clients sign up in the past week, and these are the type of Clients I have been eager to work with. I am very positive about the future of my business and cannot praise Heather enough.” Helen Stothard, HLS Business Services “Heather is a highly intuitive and effective coach. She is easy to talk to but quickly gets to the heart of the issue. I worked with Heather when she supported me in setting up my own coaching business. In just one month, Heather's suggestions led to two significant projects worth four times what I had paid in coaching fees. I continued to get a great business return on my investment, not to mention feeling supported, focused, confident, energised, and extremely motivated after every conversation. Heather gives her all to her clients and if you are starting out in business, she is a worthwhile, or I would even say essential, person to have on your team.” Catrin Mills, The Lawyer Coach Heather's wealth of knowledge and experience ensures each coaching session is both valuable and focussed for the individual involved. Her style encourages real results both at an individual and business level and enabled me to further my career quickly, without the shortcuts! Kate Clover, Training Manager, BDO Investment Management Ltd At the height of the recession I approached Heather to gain a clearer understanding of my career objectives. Heather carefully designed a bespoke coaching program which fitted around my work commitments. At the start of the coaching I was asked to set goals for the next 12 months and 5 years, these were consistently referred to throughout the sessions. The program has helped me revise my goals and break them down to slightly less daunting and also very achievable. Since the coaching finished I have found my focus has improved massively and in turn so have my figures. I would highly recommend Heather to anyone going through a period of change or perhaps someone who is looking to review career objectives. Nick Croucher, Ortus HR "I had been running my business like a hobby, and had realised after a major reduction in orders that my business was at a crossroads. Sometimes you start a business as a hobby, but with focus, encouragement and support it can be a successful business. With advice, support and encouragement from Heather Townsend, founder of The Efficiency Coach, I decided to become serious about my business and make it into a profitable enterprise. After just one conversation with Heather, I came away confident and inspired that I could run a successful business and my business concept and product was sound. Advice from Heather is very precious – and she inspired me to set some goals for my business, and write plans with realistic projections for the next 12 months. I even re-built and re-organised my store room. After my second conversation with Heather, I changed a few sentences on my home page, and saw an instant major increase in orders. The orders just seemed to roll in. I know I have some key decisions to make as my business grows – but I am confident that I will make the right decision supported by Heather." Sheila Sudlow, Owner of Cheeky Chums, makers of premature baby clothes After six months working with Heather as a coach, I have achieved all my objectives, and my health is now back to normal. After the coaching relationship finished I feel much more confident and happier in my role. As a result of the coaching relationship, I have been able to reduce the headcount in my team, and streamline my role. This will enable me to reduce my working hours to improve my work life balance, and spend more time with my husband. Turning this into pounds and pence, my coaching relationship with Heather will lead to year on year savings of around £50k. This will deliver a 15 times return on the initial investment, within a year of our coaching relationship ending. On the basis of the results Heather has enabled me to personally achieve, I have already recommended Heather’s services to others." Veronica Bailey FCA, Financial Controller, BDO Stoy Hayward Investment Management "After Heather (Founder of the Efficiency Coach) had helped me with my CV, it looked really different from my first attempt and made me stand out from the crowd. My CV helped me get an interview for a promotion I really wanted." Katherine Kouwenberg, SPD Sparks "I owe my decision to start my business partly but quite significantly to The Efficiency Coach. When I was planning to start out Heather asked me some questions which by the time I answered I knew without a doubt I was on the right track. The best thing about Heather is her personal touch. One feels as though she's a friend, someone you've met and who knows you. I am always eager to read her contributions on Everywoman and have told a friend who's also new in business to join the Everywoman network for this reason. " Tola Popoola, founder of Chocolat-a-toi - suppliers of personalised wrapped chocolates "She's great at being generous with her knowledge and advice" Geraldine Hills, founder of Inclusive Choice - training and consultancy to improve the position of disabled people in the education system, public and private services "I appreciate a lot the listening and comfort of the conversation, which was very trustful, therefore helped to progress faster" Alain Reidacker, CIO Societe Generale, Japan |